FAQ

Frequently Asked Questions

What does Fireline Consulting do?

Fireline Consulting helps independent restaurants and multi‑unit brands streamline operations, cut costs, and scale with confidence. We specialize in POS systems, online ordering, labor management, inventory, payment systems, and reporting. Our proprietary Fireline Method delivers tailored solutions that unlock profitability and modernize your business.

Who is behind Fireline Consulting?

Founded by Landon Taylor Nelson, Fireline is rooted in real-world experience. Landon has served as a restaurant operator, executive, technology partner, and investor—working in the trenches and in the boardroom, helping restaurants modernize systems and scale efficiently.

What types of restaurants do you work with?

We work with independent operators, growing restaurant groups, and franchise brands. Whether you’re a one‑location concept or a multi‑unit brand, we tailor our services to your size, concept, and growth stage.

What systems do you specialize in?

We specialize in systems including POS platforms, kitchen display systems (KDS), online ordering, payroll and scheduling, guest data, and reporting dashboards. We remain technology-agnostic and help you implement what fits your vision and budget.

Do you sell hardware or software?

No—we don’t push products. We recommend what works best for your restaurant. If you need new hardware or software, we can connect you with vetted partners. No markups, no gimmicks.

Do you offer ongoing support?

Yes. After an audit, we offer implementation services, staff training, and fractional technology leadership. Choose us project-based or as a long-term strategic operations partner.

Can you help me switch POS systems?

Absolutely. We can help you select a new system, negotiate with vendors, program menus, plan your rollout, and train your staff. We’ve migrated dozens of restaurants from legacy systems with minimal disruption.

What makes Fireline different?

We aren’t just tech experts—we’re restaurant people. We understand how operations, finance, and hospitality intersect. Our goal is to give you systems that serve your business, not the other way around.

How do I get started?

Book a free 30-minute consultation. We’ll discuss your current setup, pain points, and goals, and help determine if Fireline is the right fit.

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Our Approach

How the Fireline Method helps restaurants scale smarter

At Fireline Consulting, we don’t believe in one-size-fits-all solutions. The Fireline Method is our proven framework designed to help independent restaurants and multi-unit brands streamline operations, cut unnecessary costs, and build a foundation for scalable growth. It’s built on real-world experience — from the front lines of restaurant operations to the boardrooms of fast-growing hospitality groups.

1. Audit & Assessment

We begin with a comprehensive review of your current tech stack, workflows, and operational pain points. This gives us clarity on what’s working, what’s broken, and where money is leaking.

2. Cost Analysis

Next, we dig into your labor, payment processing, software subscriptions, and vendor contracts to uncover hidden costs and identify savings opportunities — often worth thousands per location.

3. Systems Optimization

We align your tech tools — POS, online ordering, scheduling, KDS, reporting — into a system that fits your concept and simplifies your operation. We’re platform-agnostic and only recommend what serves your goals.

4. Implementation & Rollout

We don’t just hand you a strategy and walk away. We help you execute — including vendor selection, onboarding, menu programming, and staff training. We make sure the rollout is clean and the systems stick.

5. Scale & Sustain

Once your systems are optimized, we track performance, refine workflows, and set you up for growth. Whether you’re adding locations, prepping for acquisition, or stabilizing your ops, we’re your strategic partner.

Ready to bring order to the chaos?

Let’s talk about how the Fireline Method can unlock growth and efficiency for your restaurant.

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Fireline completely transformed how we run our restaurants. Before working with them, we were drowning in disconnected systems and constant staff confusion. Now? Orders fly through the kitchen, reports are actually useful, and I sleep better knowing our tech is finally working for us. Partnering with Fireline was the best operational decision we’ve made.”

Danielle Mercer

Owner, Juniper Table & Bar