Strategic Solutions to Enhance Service and Maximize Restaurant Profits
Executive Services
Fireline offers high-performance executive support to growing restaurant groups, hospitality ventures, and foodservice operations. Whether you need short-term expertise or a long-term strategic partner, our fractional executive services provide the leadership edge your team needs without the overhead.
Fractional CIO (Chief Information Officer)
Led directly by Fireline founder Landon Nelson, our CIO service helps you optimize technology, reduce costs, and make smarter decisions around POS, payments, analytics, and infrastructure. From audits to full system rollouts, we serve as your trusted tech advisor.
Use Case Highlights:
– Migrated a 12-unit restaurant group from outdated POS systems to cloud-based platforms, reducing transaction errors by 47%
– Renegotiated payment processor contracts saving $85K annually
– Integrated third-party delivery, loyalty, and kitchen display systems for full operational visibility
Whether you’re selecting new tech, fixing broken systems, or scaling your digital infrastructure, our CIO service gives you the clarity and strategy to make confident decisions.
Fractional COO (Chief Operating Officer)
Need systems, processes, and team accountability? Our COO partner brings operational expertise to streamline your daily execution and improve consistency across locations. Ideal for growth-stage brands and multi-unit concepts scaling up.
Use Case Highlights:
– Rebuilt SOPs and training systems across five locations, increasing employee retention by 30%
– Designed opening playbooks for two new markets, allowing seamless expansion
– Led weekly ops calls and accountability systems that cut food waste by 15% and improved ticket times
From messy ops to tight execution, our COO partner helps you align teams, tighten systems, and lead your managers toward sustainable growth.
Fractional CFO (Chief Financial Officer)
Gain clarity on cash flow, margins, labor, and profitability with our experienced CFO partner. We offer strategic forecasting, budgeting, and financial insight tailored to restaurant operations—no fluff, just what matters.
Use Case Highlights:
– Identified $120K in annual labor overspend through scheduling analysis and tip-pooling redesign
– Built dynamic P&L dashboards for a 10-location concept to track real-time margins
– Created pro forma models that secured $500K in funding for a new concept launch
Whether you’re in growth mode or stabilizing finances, our CFO support gives you the numbers and insights to move forward with precision and confidence.
The Fireline Method™
Our proprietary Fireline Method™ is a five-phase framework built to help restaurants modernize their operations, cut unnecessary costs, and scale with confidence. Developed from decades of real-world experience, it’s not just theory—it’s a battle-tested system that delivers measurable results.
- Audit & Assessment: We start by conducting a comprehensive analysis of your current tech stack, financial systems, and operational workflows. This includes POS, back office, vendor contracts, reporting processes, and more.
- Cost Analysis: We dig into your margins, labor allocation, vendor fees, and credit card processing to identify immediate opportunities to save money and increase efficiency.
- Systems Optimization: We align your tools and processes to your growth goals. This includes consolidating redundant platforms, improving reporting, simplifying menus, and strengthening SOPs.
- Implementation & Rollout: We oversee or assist in implementing the new systems and workflows—from team training to tech integrations—to make the transition seamless.
- Scale & Sustain: We leave you with scalable systems, ongoing support options, and clear metrics to sustain growth and profitability over time.
Problems We Solve
- Financial: High credit card processing fees, lack of cash flow clarity, inconsistent reporting, poor budgeting discipline, outdated accounting practices, hidden vendor costs.
- Technology: Bloated POS systems, disconnected apps, legacy hardware, ineffective loyalty programs, no real-time data visibility, costly third-party integrations, poor support from tech vendors.
- Operational: Inconsistent service across locations, no clear accountability, labor inefficiencies, food cost leaks, underperforming managers, lack of training infrastructure, disorganized checklists and SOPs.
- Growth Barriers: Over-reliance on founder, difficulty scaling, no succession plan, chaotic onboarding, multi-unit confusion, fractured brand standards, slow new location ramp-up.
- Vendor Issues: Poor pricing negotiation, lack of transparency, inefficient delivery or product waste, outdated contracts, no system for performance reviews or replacement.
- Customer Experience: Inconsistent touchpoints, no guest feedback loop, unclear branding or voice, friction-heavy digital experience (ordering, reservations, payments).
